Support

Reach the support account on Telegram: @TaligateSupport. Write in English or Russian.

When you message in, include the details that let the first reply actually solve the issue rather than asking follow-up questions.

For a payment problem, include the transaction ID (TXID) if you paid by manual transfer, or the CryptoBot invoice number if you used @CryptoBot. Also mention which plan and billing period you paid for.

For a withdrawal problem, include the withdrawal number the bot gave you in its confirmation message.

For anything else (commands not working, alerts not arriving, wallet stuck on paused), describe what you did and what happened. Your Telegram username and the approximate time helps.

A note on the information Taligate provides

Taligate shows you what public Polymarket wallets are doing. The data comes from Polymarket’s public API; the bot does not have any insight into why a trader made a move, whether it will be profitable, or what the outcome of a market will be. Nothing shown in the bot is financial advice. Use it as one signal among many.